Terms of service

Terms of Service — Pinecrest Supply

Last updated: June 12, 2026

This website is operated by Questkitchen LLC ("we," "us," or "our"), which operates the Pinecrest Supply brand and store ("Site"). By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced herein and available by hyperlink (such as our Refund Policy, Shipping Policy, and Privacy Policy).

Please read these Terms carefully before using the Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms, then you may not access the Site or use any Service.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your access to the Service.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy, completeness, and timeliness of information

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information.

4. Products and pricing

Prices for our products are subject to change without notice. Certain products may be available exclusively online and may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products; we cannot guarantee that your display accurately reflects the actual product.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products we offer. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

5. Order acceptance, refusal, and cancellation

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, ordering errors, pricing or product description errors, or limitations on quantities available for purchase. In the event a product is listed at an incorrect price or with incorrect information due to an error, we reserve the right to cancel any orders placed for that product and to refund any amount charged. If we cancel an order after your payment method has been charged, we will issue a refund to the original payment method.

6. Accuracy of billing and account information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, including a correct shipping address. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

7. Third-party links and tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to your use of them. Please review the third party's policies and practices before engaging in any transaction.

8. User comments and feedback

If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise ("comments"), you agree that we may, at any time and without restriction, use, edit, copy, publish, distribute, and otherwise use any comments you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments. You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive, or otherwise objectionable material.

9. Prohibited uses

In addition to other prohibitions set forth in the Terms, you are prohibited from using the Site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to infringe upon our or others' intellectual property rights; to harass, abuse, defame, or discriminate; to submit false or misleading information; to upload or transmit malicious code; to collect or track others' personal information; to spam, phish, or scrape; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

10. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by law.

To the maximum extent permitted by law, Questkitchen LLC, its directors, officers, employees, affiliates, and suppliers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Service or any products procured using the Service. In no event shall our total liability to you for all damages exceed the amount you paid for the product(s) at issue.

11. Indemnification

You agree to indemnify, defend, and hold harmless Questkitchen LLC and our affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity of any other remaining provisions.

13. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our Site. If in our sole judgment you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

14. Entire agreement

These Terms, together with any policies posted by us on this Site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. Governing law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Wyoming, United States, without regard to its conflict of law principles.

16. Changes to terms of service

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.